BPM Managed Services

We care​

Many of our customers have complex Business process repositories which are used in very different context. These solutions require continual preventive maintenance, technical configuration advice, upgrade to new releases and a dedicated service management.​

Establish a customer centric helpdesk with a systematic, yet sustainable and pragmatic approach to **handle service requests.**​

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We act​

Provide technical advisory with BPM expertise​

• Offering qualified developer and technical consultants associated with senior BPM consultants​

• Definition of ARIS conventions and repository structure fit for global ERP implementations ​

• Develop an integrated process lifecycle management approach for E2E processes and documents relevant for quality management ​
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Knowledge transfer and system hand-over to BPM management​

• Rapid enablement of business organization to perform process lifecycle management independently​

• Incremental coaching on process lifecycle management and business process management​
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We deliver​

Business process management owned and operated by business organization​

• Working BPM system in line with industry standards​

• Shorter incident to resolution cycles​

• Broad solutions including technical and business-related aspects (beyond bug tracking)​

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