Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
2,353 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
RPA + AI · Lead to Cash
AI-Driven Workforce Automation in Back-Office Operations
Potential: HighEffort: MediumSource: theregister.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
AI-Generated Product Content and Descriptions
Potential: HighEffort: LowSource: triplewhale.com (opens in a new tab) · added 27 Jul 2026
Optimization · Lead to Cash
AI-Optimized Sustainable Shipbuilding Design
Potential: MediumEffort: HighSource: news.sap.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
AI-Powered Contact Center Deflection
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
AI-Powered Demand Forecasting and Inventory Optimization
Potential: HighEffort: MediumSource: deloitte.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
AI-Powered Demand Forecasting for Category Planning
Potential: HighEffort: MediumSource: bcg.com (opens in a new tab) · added 27 Jul 2026
Optimization · Lead to Cash
AI-Powered Logistics Optimization on Azure
Potential: HighEffort: HighSource: azure.microsoft.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
AI-Powered Predictive Maintenance for Production Equipment
Potential: HighEffort: MediumSource: marketsandmarkets.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
AI-Powered Talent Acquisition and Screening
Potential: MediumEffort: LowSource: deloitte.com (opens in a new tab) · added 27 Jul 2026
LLM + Analytics · Lead to Cash
Automated AI Agent Evaluation Pipeline
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
IDP + LLM · Lead to Cash
Automated Benefits Claims Processing
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Autonomous AI Coding Agents for Pull Request Generation
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Autonomous Customer Order and Service Agents
Potential: HighEffort: HighSource: futurumgroup.com (opens in a new tab) · added 27 Jul 2026
Computer Vision · Lead to Cash
Autonomous Robotic Material Handling in Manufacturing
Potential: MediumEffort: HighSource: sloanreview.mit.edu (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
Autonomous Supply Chain Disruption Response
Potential: HighEffort: HighSource: futurumgroup.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Candidate Screening and Interview Prep Assistant
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
LLM + Analytics · Lead to Cash
Cloud Acceleration Factory for SAP AI Value Realization
Potential: MediumEffort: MediumSource: azure.microsoft.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
Cold Chain Deviation Prediction
Potential: MediumEffort: HighSource: controlant.com (opens in a new tab) · added 27 Jul 2026
Computer Vision · Lead to Cash
Computer Vision PPE Compliance Monitoring
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Conversational AI Customer Service Agents
Potential: HighEffort: LowSource: deloitte.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Conversational AI Shopping Assistant
Potential: HighEffort: MediumSource: axios.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Conversational Commerce Chatbot for Customer Service
Potential: HighEffort: MediumSource: triplewhale.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Conversational Trade Assistant for Front Office Operations
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
Credit Risk Scoring for B2B Customers
Potential: MediumEffort: MediumSource: highradius.com (opens in a new tab) · added 27 Jul 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
380 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
