Business Flows
End-to-end processes
Every domain is modelled end-to-end and broken into scenario clusters and SAP-conform reference scenarios — the backbone of the Business Flows content.
Acquire to Decommision
Acquire to Decommission covers all activities associated with the lifecycle management of assets. This includes planning asset strategy and investments, defining asset maintenance strategies (such as reactive or proactive improvement work), acquiring or building assets, onboarding assets, and planning and executing asset maintenance, as well as offboarding and decommissioning assets. Throughout the lifecycle, the management of asset data and risks can take place. The A2D process varies mainly based on the type of asset that is managed. Variants of A2D cover, for example, tangible assets, such as serialized devices, equipment, production facilities, and real estate, or intangible assets, such
6 clusters · 16 scenarios
Finance
Finance covers all activities associated with managing the capital structure of a company, from planning, budgeting, and forecasting to managing accounts payable and receivable to managing cash (treasury) to recording and reporting financial data. Finance domain contains End-to-End scenarios from the respective business areas: Account to Report (A2R).
8 clusters · 28 scenarios
Governance
Governance encompasses activities related to planning and defining enterprise strategy, establishing and managing sustainable operations, and enabling efficient portfolio and project management across various use cases. It includes oversight of governance, risk, and compliance (GRC), international trade, global tax, and IT operations. This domain also covers the management of master data—the essential, high-quality information that serves as the foundation for business operations, decision-making, collaboration, and global outsourcing. Within Governance, this includes master data for materials, products, business partners, and financial and controlling (FICO). These data elements are crit
6 clusters · 23 scenarios
Idea to Market
Idea to Market covers all activities associated with managing the lifecycle of products and services, such as managing the product portfolio and investments, identifying new products and services, finalizing design through prototyping, and testing before handover to manufacturing. Idea to Market domain contains End-to-End scenarios from the respective business areas: Idea to Development (I2D).
4 clusters · 11 scenarios
Lead to Cash
The Lead to Cash domain encompasses the complete end-to-end journey from identifying potential customers to receiving payment for delivered products or services. It integrates key business processes across marketing, sales, order management, fulfillment, invoicing, and customer service. The domain begins with campaign and lead management, guiding the conversion of leads into customers within the system. Once a customer is established, the focus shifts to order management, which includes capturing sales orders, determining pricing, checking product or service availability, and ensuring compliance with contractual and regulatory requirements. This is followed by order fulfillment, invoicing
14 clusters · 45 scenarios
Plan to Fulfill
Plan to Fulfill involves all activities related to the planning, production, delivery, and fulfillment of products, services or solutions. Plan to Fulfill domain contains End-to-End scenarios from the respective business areas: Forecast to Plan (F2Pl), Inbound to Outbound (I2O), and Plan to Produce (Pl2P).
18 clusters · 49 scenarios
Recruit to Retire
Recruit to Retire (R2R) encompasses the end-to-end processes involved in managing an organization's workforce throughout the entire employee lifecycle. This includes strategic workforce planning, talent acquisition (recruiting internal and external candidates), onboarding, employee development, performance and compensation management, and offboarding or retirement. The R2R domain ensures that the organization attracts, retains, develops, and transitions talent effectively, aligning human capital management with overall business strategy. Topics such as whistleblower management and GDPR compliance are considered out of scope for this domain, as they are typically governed by legal, compliance
10 clusters · 29 scenarios
Source to Pay
Source to Pay (S2P) includes processes of sourcing, contracting, purchasing, and managing supplier interactions for both direct and indirect materials and services. It begins with sourcing and contracting, including vendor agreements, to establish supplier terms across all categories. The purchasing phase covers the operational buying of goods and services, supported by vendor returns management for non-conforming or excess items. Direct procurement focuses on materials and services used in production, while indirect procurement and services support business operations but are not part of the final product. Accounts Payable is integrated at the scenario process flow level, linking S2P with F
11 clusters · 32 scenarios