Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
2,494 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
Machine Learning · Finance
Touchless Three-Way Match Exception Handling
Potential: HighEffort: MediumSource: deloitte.com (opens in a new tab) · added 6 Jul 2026
Optimization · Plan to Fulfill
Transportation Load Building and Route Optimization
Potential: HighEffort: MediumSource: blueyonder.com (opens in a new tab) · added 6 Jul 2026
Machine Learning · Lead to Cash
Workforce Composition Pattern Detection
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Agent-to-Agent Order Fulfillment Coordination
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
Agentic AI Assistants for HR Operations
Potential: HighEffort: MediumSource: thenextweb.com (opens in a new tab) · added 29 Jun 2026
LLM · Governance
Agentic Overlay for Legacy ERP Service Modernization
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Recruit to Retire
Agentic Workflow Delegation for Managers
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
AI Agent-Driven Personalized Shopper Assistance
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Lead to Cash
AI Sales Forecasting and Opportunity Scoring
Potential: HighEffort: MediumSource: recorded in the knowledge graph · added 29 Jun 2026
LLM · Lead to Cash
AI Ticket Triage and Auto-Resolution in ITSM
Potential: HighEffort: MediumSource: thinkhdi.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Assisted Team Performance Coaching
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM · Recruit to Retire
AI-Based Workflow and Job Redesign
Potential: HighEffort: MediumSource: hrexecutive.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Lead to Cash
AI-Driven Demand Forecasting for Retail and CPG
Potential: HighEffort: MediumSource: articsledge.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
AI-Driven IT Incident Triage and Resolution
Potential: HighEffort: MediumSource: cnn.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
AI-Driven Merchandise Upsell and Cross-Sell
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Driven Social Media Content Personalization for Travel Marketing
Potential: HighEffort: MediumSource: hospitalitynet.org (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Finance
AI-Driven Spend Analysis and Cost Optimization
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Lead to Cash
AI-Driven Talent Acquisition and Candidate Matching
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Lead to Cash
AI-Powered Collections Prioritization
Potential: HighEffort: MediumSource: highradius.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
AI-Powered Fan Community Engagement Agent
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Lead to Cash
AI-Powered Retail Media Ad Personalization
Potential: HighEffort: MediumSource: chainstoreage.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Finance
AI-Powered Skills Inference and Internal Mobility
Potential: HighEffort: MediumSource: natlawreview.com (opens in a new tab) · added 29 Jun 2026
IDP + LLM · Finance
Automated CBAM Emissions Data Extraction from Supplier Documents
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Finance
Automated CN Code Classification for Imported Goods
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 29 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
391 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
