Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
Showing all 5,390 use cases. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Latest additionsnewest first
LLM + Analytics · Finance
AI Vendor and Model Benchmarking Automation
Potential: MediumEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 14 Sept 2026
LLM · Plan to Fulfill
AI-Assisted Batch Record Review and Deviation Detection
Potential: HighEffort: HighSource: intuitionlabs.ai (opens in a new tab) · added 14 Sept 2026
LLM + Analytics · Finance
AI-Assisted IT Portfolio Planning
Potential: MediumEffort: HighSource: cio.com (opens in a new tab) · added 14 Sept 2026
LLM
AI-Assisted Job Description Generation
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 14 Sept 2026
LLM · Recruit to Retire
AI-Assisted Legacy Code Modernization
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
LLM · Lead to Cash
AI-Driven Customer Service Case Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Finance
AI-Driven Customer Ticket Triage and Routing
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Lead to Cash
AI-Driven Demand Forecasting for Fashion Retail
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Finance
AI-Driven Drug Candidate Screening and Prioritization
Potential: HighEffort: HighSource: emerj.com (opens in a new tab) · added 14 Sept 2026
LLM · Lead to Cash
AI-Driven Employee Experience Personalization
Potential: MediumEffort: MediumSource: blog.workday.com (opens in a new tab) · added 14 Sept 2026
LLM · Lead to Cash
AI-Driven Fan Engagement and Personalization
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
LLM · Governance
AI-Driven Incident Triage and Postmortem Documentation
Potential: HighEffort: MediumSource: cio.com (opens in a new tab) · added 14 Sept 2026
Optimization · Plan to Fulfill
AI-Driven Multi-Echelon Safety Stock Optimization
Potential: HighEffort: MediumSource: appwrk.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Governance
AI-Driven Revenue Forecasting and Scenario Planning
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Lead to Cash
AI-Driven Robotics Control and Coordination
Potential: MediumEffort: HighSource: factmr.com (opens in a new tab) · added 14 Sept 2026
LLM · Recruit to Retire
AI-Powered Composable Process Design
Potential: MediumEffort: HighSource: processexcellencenetwork.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Lead to Cash
AI-Powered Credit Risk and Collections Prioritization
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
LLM · Lead to Cash
AI-Powered Incident Resolution and Support Automation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Lead to Cash
AI-Powered Personalized Offers and Dynamic Pricing
Potential: HighEffort: HighSource: bcg.com (opens in a new tab) · added 14 Sept 2026
LLM · Lead to Cash
AI-Powered Personalized Shopper Recommendations
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Lead to Cash
AIOps Anomaly Detection and Automated Remediation
Potential: HighEffort: MediumSource: cio.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Lead to Cash
Anomaly Detection in Sales Transaction Streams
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
LLM + Analytics · Governance
Automated AI Agent Risk and Compliance Verification
Potential: HighEffort: MediumSource: thenewstack.io (opens in a new tab) · added 14 Sept 2026
RPA + AI · Finance
Automated AI Cost Allocation and Chargeback
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 14 Sept 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers
499 distinct sources.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
