Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
1,847 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM
AI-Generated Performance Review Drafts
Potential: MediumEffort: LowSource: itnews.com.au (opens in a new tab) · added 2 May 2026
LLM
AI-Native Conversational Checkout
Potential: HighEffort: MediumSource: chainstoreage.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
AI-Powered Customer Conversation Summarization
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
AI-Powered Deal Discovery for Shoppers
Potential: HighEffort: MediumSource: chainstoreage.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
AI-Powered IT Incident Triage and Resolution
Potential: HighEffort: MediumSource: servicenow.com (opens in a new tab) · added 2 May 2026
LLM · Recruit to Retire
AI-Powered Knowledge Search in Shared Services Portal
Potential: MediumEffort: LowSource: itnews.com.au (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
AI-Powered Personalized Product Discovery
Potential: HighEffort: MediumCompliance-relevantSource: retailtouchpoints.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
AI-Powered Virtual Agent for Employee Self-Service
Potential: HighEffort: MediumCompliance-relevantSource: itnews.com.au (opens in a new tab) · added 2 May 2026
LLM
AI-Powered Weight Management Patient Triage
Potential: MediumEffort: MediumSource: pharmaceutical-journal.com (opens in a new tab) · added 2 May 2026
LLM · Recruit to Retire
Automated Employee Service Request Handling
Potential: HighEffort: MediumSource: hrexecutive.com (opens in a new tab) · added 2 May 2026
LLM
Automated Investor Sentiment Analysis on Uranium Markets
Potential: MediumEffort: LowSource: canadianminingjournal.com (opens in a new tab) · added 2 May 2026
LLM · Plan to Fulfill
Automated IT Ticket Creation and Workflow Routing
Potential: HighEffort: LowSource: darkreading.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
Automated LLM Prompt Migration and Optimization
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 2 May 2026
LLM · Plan to Fulfill
Automated Meeting Notes and Action Item Extraction
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 2 May 2026
LLM · Recruit to Retire
Automated Onboarding Workflow Orchestration
Potential: MediumEffort: MediumCompliance-relevantSource: news.sap.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
Automated Quality Scoring of Customer Service Responses
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 May 2026
LLM · Recruit to Retire
Automated Resume Screening and Ranking
Potential: HighEffort: LowSource: tommasomariaricci.com (opens in a new tab) · added 2 May 2026
LLM
Automated SQL Query Generation from Natural Language
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
Autonomous AI Insurance Advisory Agent
Potential: HighEffort: HighSource: insurancejournal.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
Autonomous Back-Office Process Automation
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 2 May 2026
LLM · Governance
Autonomous Compliance and Audit Agents
Potential: HighEffort: HighSource: ciodive.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
Autonomous Customer Support Conversation Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
Autonomous Employee Onboarding Agent
Potential: MediumEffort: MediumSource: fintechfutures.com (opens in a new tab) · added 2 May 2026
LLM · Lead to Cash
Autonomous IT Incident Resolution Agent
Potential: HighEffort: MediumCompliance-relevantSource: in.investing.com (opens in a new tab) · added 2 May 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
273 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
