ARIS –LeanIX integration

We care​

A large company in healthcare and a large company in pharmaceuticals faced the challenge of having different repositories for system and process documentation. While processes are stored in BPM tools like ARIS, IT systems are modelled in Enterprise Architecture Management like LeanIX. With different visualization and modelling methodologies system and process repositories drift apart while they are both needed by business into their day-to-day activities.

We act​

The integration between ARIS and LeanIX allows for a bi-directional data exchange . IT systems, usually stored in LeanIX, can be easily migrated to ARIS. Also, processes can also be visualized in LeanIX portal.

This approach ensures​ that customers

• Have data consistency between ARIS and LeanIX with multiple daily data synchronizations

• View the relationship between business processes and IT applications in their work environment

• Enrich their content in the ARIS and LeanIX while saving efforts to collect data
  

We deliver​

After mapping the process and system architecture with business and IT, a solution architect and a developer identified the requirements and produced the necessary scripts, configured API endpoints and defined the visualization of processes and IT system both in ARIS and LeanIX.

eQA Management Suite – Automated system management processes in ServiceNow

We care​

​At a customer in a regulated industry, system management for electronic Quality Assurance systems is handled in disparate, manual processes and systems​

• Checks of executed mandatory user trainings and access authorization, e.g. by line managers, are not integrated​

• Master data management (request, approval and fulfilment) in electronic QA systems is cumbersome and error-prone, and bears documentation risks​

We act​

• Design and implement an integrated web-based workflow tool facilitating management of all relevant operational activities for multiple eQA systems​

• ServiceNow for ticket generation and information exchange​​

We deliver​

• Create an accessible single point for end users to raise requests for multiple systems and follow their ​implementation

• Streamline process for compliance checks and approvals, and IT service delivery with fewer errors​

• Leverage existing workflow tools available at the customer leading to cost savings​

BPM Managed Services

We care​

Many of our customers have complex Business process repositories which are used in very different context. These solutions require continual preventive maintenance, technical configuration advice, upgrade to new releases and a dedicated service management.​

Establish a customer centric helpdesk with a systematic, yet sustainable and pragmatic approach to handle service requests.​

We act​

Provide technical advisory with BPM expertise​

• Offering qualified developer and technical consultants associated with senior BPM consultants​

• Definition of ARIS conventions and repository structure fit for global ERP implementations ​

• Develop an integrated process lifecycle management approach for E2E processes and documents relevant for quality management ​
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Knowledge transfer and system hand-over to BPM management​

• Rapid enablement of business organization to perform process lifecycle management independently​

• Incremental coaching on process lifecycle management and business process management​
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We deliver​

Business process management owned and operated by business organization​

• Working BPM system in line with industry standards​

• Shorter incident to resolution cycles​

• Broad solutions including technical and business-related aspects (beyond bug tracking)​

BPM Managed Services offers a one stop shop for all BPM related questions

Integration with 3rd Party Tools: ARIS, Solution Manager, Confluence

We care​

In the context of a large SAP S/4HANA implementation our client in the discrete manufacturing business identified the need to synchronize its end-to-end process documentation across different systems to avoid mismatches among different sources.​​

• Integrate process documentation including process template and user requirements​

• Establish a controlled and synchronized system ensemble across ARIS, Solution Manager  and Confluence​

• Secure past investments into solutions for BPM and requirements documentation​

We act​

Establish harmonized business process aligned with SAP Best practices required for S/4 HANA implementation:​

• Establish technical interfaces among systems for data exchange​

• Fill in data gaps in process documentation​

• Categorize content and audience for communicating business process information​

We deliver​

Comprehensive and leading concept for integrated process documentation in an ERP project​

• Buy-in from stakeholder groups representing BPM and SAP deployment​

Solution Architecture ARIS - Confluence and Solution Manager Integration